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Curbside Delivery Information
All basketball goals include curbside shipping within the continental U.S included in the purchase price.
The delivery person requires your assistance in unloading your basketball goal and leaves your goal at the curbside.
Any additional services, such as two-man delivery, inside delivery, lift-gate trucks, or pallet jacks are not included in the price of the basketball goal. The cost of these additional services vary from city to city. They usually cost between $75.00 and $150.00 extra. You may purchase these additional services directly from the trucking company when they call you for an appointment.
Shipping is normally 1-3 weeks but large Gymnasium portables could take up to 4 weeks - Most are built to order. If your basketball goal shows visible damage upon receipt from the truck, refuse shipment and call us. You should inspect the shipment BEFORE signing the delivery ticket. We will immediately arrange a new goal to be shipped to you. If you take claim of the goal, you the customer are responsible for all return shipping charges.
Our customer service department can be reached via email at if you have any questions. Tracking numbers can be provided upon request by phone or email.
All pricing posted on our site apply to delivery within the continental United States only. Email us or call for a custom quote on shipping to any other destinations besides the continental US.
Cancellation Policy
If you wish to cancel your order BEFORE shipment, Half Court Sports will gladly provide a full store credit, refund the total amount by company check minus 3% of the total order, or credit the amount directly to your card minus 6% of the total order.
If you wish to cancel your order AFTER shipment, the customer must return all product at their own expense to receive a full store credit, refund by company check minus 3%, or credit to the charge card minus 6% for the purchase price. Actual shipping charges from the original purchase will be deducted from the refund or credit as well.
Return Policy
If you wish to return your order within 10 days, you must call to receive a Return Authorization Number from our customer service staff or email us. Return shipping charges and arrangements will be the responsibility of the customer. Merchandise must be returned in original packaging. We do not credit back shipping charges of the original purchase. There will be a 20% restocking fee on all returned products.